Privacy Policy.

We collect personal information you provide when booking a service or contacting us, including your name, email address, phone number, property address, and payment details. We also collect service preferences, scheduling history, and any special instructions you provide.

When you visit our website, we automatically receive standard technical data such as your IP address, browser type, device identifiers, and pages viewed. This data is collected via cookies and similar technologies.

We use the information we collect to schedule and deliver services you have booked, process payments and issue invoices, send service confirmations and appointment reminders, respond to your questions and support requests, improve our service quality and the functionality of our platform, and comply with applicable legal obligations.

We do not use your personal information for automated profiling or decisions that significantly affect your rights.

We do not sell, rent, or trade your personal information to any third party. We share your information only with trusted service providers who assist us in operating our business — including our payment processor (Square), scheduling tools, and cloud infrastructure providers — all of whom are contractually required to protect your data.

We may disclose information if required by law, regulation, or a valid legal process.

Payment processing is handled by Square, a PCI-DSS compliant payment provider. Heartland does not store your full credit card number, CVC, or banking credentials on our servers. All payment transactions are encrypted in transit using industry-standard TLS.

We use essential cookies to maintain your session and booking progress. We may use analytics cookies (such as those from Google Analytics) to understand how visitors use our site and improve it. You may disable cookies in your browser settings, though some site features may not function correctly as a result.

We retain your personal information for as long as necessary to provide services to you and to meet our legal and regulatory obligations. Booking records are typically retained for seven years for tax and accounting purposes. You may request deletion of your account and associated data by contacting us; some records may be retained where required by law.

Depending on your province of residence, you may have the right to access the personal information we hold about you, correct inaccurate data, request deletion of your data, withdraw consent where processing is based on consent, and lodge a complaint with the applicable privacy commissioner.

To exercise any of these rights, please contact us at heartlandservcom@outlook.com.

If you have questions or concerns about this Privacy Policy or our data practices, please reach out:

Heartland Services Email: heartlandservcom@outlook.com Phone: +1 (361) 699-0990 Headquarters: Ontario, Canada

We will respond to all privacy inquiries within 30 days.